I’m so pleased to welcome Ian to the social media team. Ian’s a Community Manager, responsible for helping our Co-op better understand online social communities, having spent the best part of his early career helping others do the same.
Communities are important to Co-op, because we’re co-owned by over 5 million members, who each live in local communities where we operate Food stores and Funeral homes. But, increasingly we’re all forming communities online too, ones that transcend geographical boundaries and instead form around common interests and ideas.
It’s Ian’s job (and Scott’s, Sophie’s and Catherine’s) is to to find relevant online communities, understand them and introduce them to our Co-op, as well as to keep talking and listening to our existing members. The two-way dialogue we can have on social media means we can welcome more and more people, their thoughts and ideas into our Co-op.
Welcome to the team, Ian.
Senior Social Media Manager