Steve Foreshew-Cain: an app for members, training Funeralcare colleagues and an award win

(Transcript) Steve Foreshew-Cain: Hello, and welcome to this week’s Co-op Digital update.

The week started with the brilliant news that the team won the ‘Best Loyalty Initiative’ for Co-op Membership at the Retail Week Technology Awards. A massive well done to the team. Thanks to Danielle, Georgina, Anna and Dave who picked up the award on behalf of the team.

Our social media team have also been nominated for a number of awards at both The Drum’s DADIs and UK Social Media Awards in the last few weeks – so fingers crossed for them too.

On Wednesday we welcomed our Group Board to The Federation for their September board meeting. Whilst they were in the building we were able to give them a tour around and they were some of the first people to see the new Pioneer coffee shop – which is looking amazing.

It will be open for colleagues and tenants in the Federation shortly, and then open to the public after that – watch this space for more updates.

Also this week our Deputy CEO Pippa Wicks spent some time chatting openly and listening to some of our Digital colleagues. She then visited Adam Warburton and the team working on the membership app, heard about what they’ve learnt so far and even got to try it out for herself. Thanks Pippa.

Carl Burton, Helen Lawson, Michelle Monaghan and the rest of the Funeralcare digital service team have been busy this week. They’ve started to train colleagues in Funeralcare how to use the new system. If you’re a colleague and want to know more, you can at the next show and tell which is next Tuesday, 26 September at 2pm on 12th floor of Angel Square. But don’t worry if you’re not in Manchester, it will be filmed.

We’ve just said goodbye to Mark Brannigan one of our user researchers – but as they say, ‘user research is a team sport’ and thank you Mark for everything that you’ve done to really live this, and all the best for the future.

This week we it was great to say hello to some new faces. Alex Lynham joined us as a software engineer in our Data Services team and Amber Garland is our new apprentice software engineer, joining the Membership team. Welcome.

That’s it for this week. You’ll find our latest vacancies our blog. Don’t forget to subscribe for all our updates and follow us on Twitter. See you next week.

Steve Foreshew-Cain
Group Digital Director

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