Testing Co-op Membership, an update

I recently joined the CoopDigital team as Head of Engineering for Membership. I’ve been working alongside the team for the last 10 months for PwC, so it’s been great to see the team develop and deliver the new Membership product and start testing Co-op Membership with our 68,000 colleagues.

Picture of Georgina Callaghan - Head of Engineering
George Callaghan

We’re learning lots, the team will share more over the next few weeks, but here’s some initial findings:

  • 69% of all colleague membership transactions were made with the new membership card
  • over half of our colleagues have used their new card
  • 50% of new membership online account access has been via mobile, 31% via desktop and 18% via tablet
  • over 2000 charities have completed an application form to be in receipt of the 1% for your community, and are now being reviewed

So what next?

Answering this question has been shaping my first few weeks within Co-op. The team has been working through the roadmap with the product owners, incorporating feedback from our colleagues, workshopping solutions for the market launch priority items, reorganising ourselves to enable agile delivery across the entire technology stack and also doing a bit of coding on the side.  

I’ve also been working with the digital engineering leadership team to plan our recruitment for the rest of the year. This means we’re hiring, if you are interested in joining this exciting team have a look at our vacancies.

Georgina (George) Callaghan.