We’re recruiting user researchers to join our growing CoopDigital team in Manchester. These new, permanent roles are critical to our ability to deliver brand new digital services for The Co-op, its customers and members.

Our user researchers play a pivotal role in our multidisciplinary agile teams, working with product managers, designers, developers and more to develop and share our understanding of user needs; managing, facilitating and analysing continuous research throughout the phases of service delivery, from discovery to live. We do research the right way.

It’s a chance to join a team at the beginning of its journey, helping to shape CoopDigital as a team and research as a community of practice just as much as the services you’ll lead our research work on. It’s not just the opportunity to deliver services at scale across the UK, but to embed the value of research in The Co-op and bring it ever closer to the needs of its users.

We’re looking for people with a range of experience using qualitative and quantitative research skills; really strong communication skills; and – ideally – experience of an agile environment. An interest or past experience of user experience, design and content roles can help too. If that sounds like you, we’d love to talk.

The Co-op is a special organisation with distinctive values of self-help, self-responsibility, democracy, equality, equity and solidarity. On equality, we want a team that is representative of the customers and members we serve and know that we’re not there yet. We believe in diversity and inclusion, not just because it’s the right thing to do but because we know it makes us better at what we do. We welcome applications from those traditionally under-represented in design, research, digital and technology roles. If that’s you, or someone you know, we’d really encourage you to think about joining us.

You can apply for our user researcher roles now. The closing date is 31st May 2016.

Andrew Travers
Head of Digital Design