We’re looking for user researchers.

We’re recruiting user researchers to join our growing CoopDigital team in Manchester. These new, permanent roles are critical to our ability to deliver brand new digital services for The Co-op, its customers and members.

Our user researchers play a pivotal role in our multidisciplinary agile teams, working with product managers, designers, developers and more to develop and share our understanding of user needs; managing, facilitating and analysing continuous research throughout the phases of service delivery, from discovery to live. We do research the right way.

It’s a chance to join a team at the beginning of its journey, helping to shape CoopDigital as a team and research as a community of practice just as much as the services you’ll lead our research work on. It’s not just the opportunity to deliver services at scale across the UK, but to embed the value of research in The Co-op and bring it ever closer to the needs of its users.

We’re looking for people with a range of experience using qualitative and quantitative research skills; really strong communication skills; and – ideally – experience of an agile environment. An interest or past experience of user experience, design and content roles can help too. If that sounds like you, we’d love to talk.

The Co-op is a special organisation with distinctive values of self-help, self-responsibility, democracy, equality, equity and solidarity. On equality, we want a team that is representative of the customers and members we serve and know that we’re not there yet. We believe in diversity and inclusion, not just because it’s the right thing to do but because we know it makes us better at what we do. We welcome applications from those traditionally under-represented in design, research, digital and technology roles. If that’s you, or someone you know, we’d really encourage you to think about joining us.

You can apply for our user researcher roles now. The closing date is 31st May 2016.

Andrew Travers
Head of Digital Design

 

 

Gender bias in job adverts.

We’re looking for lots of digital people to come and join us @CoopDigital and I’m helping to find them. I was interested to see if there was any link between the gender of the writer of a job advert to that of the applicants. Here’s what I’ve found out so far:

Content Designer

  • Advert written solely by a female
  • Total applications received: 25
  • Female applicants: 13
  • Male applicants: 12
  • This means 52% of applications are from women

Polly1

 Digital Delivery Manager

  • Advert written collaboratively between female and male colleagues
  • Total applications received: 17
  • Female: 3
  • Male: 14
  • Only 18% of applications are from women.

Product Manager

  • Advert written solely by male colleague
  • Total applications received: 40
  • Female: 5
  • Male: 35
  • Only 12.5% of applications are from females.

Looking at the stats above there appears to be a link between the gender of the writer and the diversity of the applicants.

So how to tackle this? 

There is some great research surrounding gender bias within job adverts. The Women’s College Coalition found that men apply for jobs when they meet 60% of the criteria, while women wait until they feel they meet 100%. We should definitely consider this when writing future adverts. Do we really need all 10 bullet points highlighting role accountabilities? Could we scale down to just 5 and open ourselves up to more relevant and diverse applications?

What about the look of the advert? The colour, format and font used? All things to consider and I’m to go away and do more research on this.

I am going to use this gender decoder to check all new job adverts. The study that it was based on found that masculine-coded language puts women off more and that the effect on feminine-coded language on male applicants is only slight. Here are some blog posts on the subject that inspired the tool:

http://www.eremedia.com/ere/you-dont-know-it-but-women-see-gender-bias-in-your-job-postings/
http://madebymany.com/blog/can-a-few-well-chosen-words-improve-inclusivity

I’d be interested to hear any experiences or findings anyone else may have on this subject.

Polly Haslam

Our latest vacancies
Product Managers (applications now closed)
Delivery Managers (applications now closed)
Content Designers (applications now closed)
Head of Engineering (applications now closed)