We’ve launched coop.co.uk/colleagues – a new way for our colleagues to find the things they want to know about working for the Co-op.
The problem we wanted to solve
80% of colleagues either had no or very little access to our intranet (our internal website).
This meant they had difficulty getting access to relevant colleague information. For example, if a colleague without intranet access wanted to know the policy on shared parental leave or how to fundraise for our charity partnership, their only option would be to ask their manager.
Making things better
Having access to this type of information helps colleagues manage their working life. So it was fundamental that what we created was open and available on any device. The website we’ve built is both those things. It’s also simple to use and easy to navigate. We’ve introduced a new level of transparency for Co-op.
This is just the start
We started building the site 6 weeks ago with the aim of sharing what we’ve been working on with colleagues as early as possible. Now we’re asking for feedback at the bottom of each page. We want to find out what people think about what’s there already and what they’d like to see. We’ll combine their feedback with other suggestions we’ve had and use it to direct how the site develops.
Just like co-operative.coop, which we launched last week, this site was built by our in-house team.
Doing things ourselves and working in this way means we can iterate quickly, and often. Our goal is to improve the experience for colleagues every time we make a change.
I’d like to thank the team for all their hard work: Fiona Linton-Forrest, Kyle Fyffe, Richard Higgins, Tom Walker Ian George, Steve Bruce, Nigel Jones, James Young, Daniel Magraw and Graham Davies. Big thanks also to all our colleagues from around the Co-op for their support.
Digital Channels Manager